![]() ![]() If a would-be porch pirate attempts to steal the package or the Package Guard device itself, a loud internal siren will be activated. Connect it to your WiFi and position it on your doorstep, instructing delivery people to place packages on top of it. This Frisbee-like device is a virtual security guard. ![]() See also How can I wipe my credit clean? What do porch pirates do with packages? If Amazon caused the damage to the product, you’re reimbursed for the product return. If the item is damaged or in an unsellable condition, Amazon determines who caused the damage (either Amazon itself, during fulfillment, or the customer). What happens if you return a damaged item to Amazon? Any products returned without their original packaging and documentation will be rejected. Products must be returned in new and unworn condition, with all original packaging, tags, and certificates of authenticity. Items that have been resized, damaged, or otherwise altered after delivery won’t be accepted for return. Chargebacks are also known as “charge disputes” and reversals, and they can be filed for a variety of reasons, including unauthorized use of the credit card.Īny items returned without original documentation will be rejected. For an “Item Not Received” or “Item Received Late” claim, explain your side of the issue in the representation form in Seller Central or by responding to Amazon’s email.Ī chargeback occurs when your customer contacts their bank or credit card company to dispute the charge for an order that they placed on your website. In most cases, Amazon will refund your purchase price, including shipping costs.įor assigned claims, we will reimburse the buyer and debit your Seller Account or cancel any future payment, as applicable. If you believe your package has been stolen, you can file a claim with Amazon and they will investigate the matter. ![]() See also How do I start SQL Server? Does Amazon refund stolen packages?Īmazon has a strict policy against package theft and offers an A-to-z Guarantee Protection for eligible items. ![]()
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